Step 1:
Submit Order
You’ll send us an initial payment for the total costs of your print order. BPP will then review and finalize the order if any customized requirements exist.
Step 2:
BPP Confirms Costs
If shipping or framing is part of your order, we’ll then send you an email with any new or adjusted costs, and a final invoice to fulfill prior to your order being started.
Step 3:
Order to Print
We’ll begin your order as soon as any final confirmations are made if necessary, to be expected received in 2-3 weeks if shipping is included.
Shipping Costs (U.S. Only)
If your order requires shipping , these costs are not included with your initial purchase. We’ll provide a separate invoice for final shipping, to which we’ll hold on beginning your order until final shipping is agreed to and paid for. If for any reason you are unable to finalize shipping costs, we will return your initial deposit and not begin your order.
We serve only the 50 States of the USA; International shipping is not offered at this time.
Framing Costs
If you ordered a paper print with framing, or a floater frame with a metal panel or a canvas wrap, we will add an “initial deposit” for your order, to include the base standard cost per inch, by our preferred moulding manufacturer Larson Jul. This base cost is a cost per inch times a premium based on their standard costs. Because most framing manufacturer’s charge more per inch for smaller frames and less per inch for larger frames, we add a higher premium (115%) to final frame sizes under xx by xx inches, and a lower premium (105%) to frame sizes higher than xx by xx to follow pricing trends, and we consider this like a down payment for your final bill if it includes framing. We take your order and dimensions, then provide to our manufacturer, and if any differences in cost exist (based on our loss-to-profit business requirements & margins), we will add these additional fees if they exist, to your final invoice.
Final Invoicing
If shipping and/or moulding are part of your order, a single invoice will be sent combining final fees prior to the order being started. If final invoice is not fulfilled within 14 days, we will cancel and refund your order.
Customer Service & Support
We will be in direct contact with you as soon as we receive your order, and you will receive details about the final invoice with promptness with the goal of finalizing your order within 24-48 hours. You will always hear back from us within 24 hours and your order will be processed and if a final invoice is to be sent, it will be sent within 48-72 hours.
Final orders take 2-3 weeks to procure, depending on complexity and customization.